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Addness Support

Send us your questions, bug reports, or feedback about Addness. We will review your message and reply to the email address you provide.

Ask on Addness LiveOur staff answer your questions live on YouTube, 24/7. The stream is in Japanese.Open live →Have a how-to question? Start with the Help CenterStep-by-step guides for every feature and answers to common questions. No sign-in needed.Open the Help Center →Pricing or starting as a team? Talk to usStarting as a team, expanding across the company, or checking pricing. We will get back to you personally.Talk to us →

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Frequently asked questions

Can I contact support if I cannot sign in?
Yes. This page works without signing in. Choose Sign-in and tell us the error you saw and the steps you tried.
Where will you send the reply?
We will reply to the email address entered in the form. Check it before submitting your inquiry.
What information should I not include?
Do not include passwords, OTPs, verification codes, access tokens, or other secrets.